FAQ
Find some common questions you may have about us and our products here.
General Question
Why should I switch to Pipper Standard products?
Pipper Standard cleans effectively while keeping you and your environment safe from common chemical hazards.
What do we mean by this?
You’re surrounded by chemicals every day, be it from outdoor pollution or indoor chemical cleaning products. Too much exposure to these complex chemicals can lead to terrible allergies and sickness.
With Pipper Standard, you’ll have a much better chance of keeping your home safe and free from these unwanted chemicals. We can’t control outdoor pollution, but we can control our indoor health and wellbeing.
Is there a difference in usage quantity of your liquid, compared to chemical cleaners?
Our cleaning efficacy is comparable to chemical cleaners so you can use similar amount of cleaning liquid you’ve used before, without worrying if you’ve used enough.
For best results, do have a look at the directions on the packaging.
I don’t see much foam. Is that a problem?
We use natural ingredients and do not add petrochemical surfactants which produce a lot of foam but can cause skin irritation. Therefore our products don’t generate foam as much as chemical cleaners, however it can clean just as well, or even better than the chemical options.
I see some crystallization on the lids. Is this normal?
Yes. This tends to happen in natural products as a result of the liquid’s natural transformation process. However, it has absolutely no effect on the quality of the product. Cleaning efficacy remains high.
Safety
Why is Pipper Standard good for my home?
We take great pride in using only safe and natural ingredients to bring you effective cleaning products that are free of known allergens. Our products are also biodegradable, hypoallergenic and/or non-irritation certified.
How do I know that your products are truly reliable?
Pipper Standard products are made from proprietary pineapple fermentation. We then carefully select other natural ingredients and have them mixed and packaged at a certified ISO and GMP manufacturing facility. We also have hypo-allergenic and/or non-irritation certifications from Dermscan Asia for every product.
What is a non-irritation test?
A non-irritation test is the first phase of the clinical trials to identify if the products being tested cause any reactions when it comes into contact with the test subjects’ skin.
What is a hypoallergenic test?
This is the advanced phase of the clinical trials, and it involves using a skin patch on the back of test subjects for a period of six weeks. The trials were performed on healthy male and female Asian volunteers, between the ages of 28 and 63. The patch test helps indicate if the formula triggers any immunological reaction in our test subjects’ bodies.
Where do you get your hypoallergenic and non-irritation certifications?
We received hypo-allergenic and non-irritation certifications from Dermscan Asia.
Ingredients
Will the natural fermented fluid in the product attract mosquitos, bugs or ants?
No. Our products do not contain bug-attracting properties.
What if I’m allergic to pineapples? Can I still use your products?
Though our products are hypoallergenic and/or non-irritation certified, if you’re allergic to pineapple, we do not recommend using our products as they contain bromelain from pineapples.
What if I’m allergic to soy? Can I still use your products?
The only Pipper Standard product that contains soy is our fabric softener. Though our fabric softeners are hypoallergenic certified, if you’re allergic to soy, we do not recommend using our fabric softeners which contain lecithin from soy bean.
Do your products contain sulfates?
For Pipper Standard’s dishwashing liquid, bathroom cleaner and stain remover, we use SLS, a plant derived sulfate, in our formulations. These products are non-irritation certified as the SLS is present in appropriately small quantities in the formulations.